Since Air Comfort Pro began in 2002, our goal has always been to provide quality products and expert services to the Greater Detroit community at fair and reasonable prices.
Our Customer Service
Air Comfort pro stands out from others in the industry because of our commitment to customer satisfaction. Our founder, john hall, believes in paying attention to the small details and exceeding the customer’s expectations. It’s this approach to our business that motivates the team at Buckner’s to provide superior service.
Our technicians are professional, knowledgeable, and friendly!
They take great pride in their work and don’t cut corners. Each technician receives regular training, including bi-annual manufacturer instruction, to continually improve his proficiency. All of this expertise is available to air comfort pro's customers 24 hours a day!
Our Sales Process
The relationship between air comfort pro and the customer begins when the phone is answered. Calls for replacement equipment are given directly to the consultant who will be making the initial visit.
We spend a lot of time listening to our customers, discussing their specific issues/concerns, and answering any preliminary questions. Measurements and digital photos of the existing equipment are taken. Once the information has been gathered, we sit down and discuss all the options. We place a special emphasis on finding the right fit for the customer – there is no “cookie-cutter” approach for every circumstance.
At air comfort pro, we are committed to satisfying the customer before, during, and after the installation. We look to build a relationship and refuse to apply pressure or suggest solutions that are not entirely in our customer’s best interest.
Photo-worthy workmanship, high-quality materials, and no shortcuts—–all standard with a air comfort pro installation. Every job, from the most basic to the most elaborate, receives a 100% satisfaction guarantee.